Acumulate – Partner Terms of Business

For the Introduction of Permanent Placements and Contingent Staffing via the Acumulate Talent Ecosystem


This Agreement is made on the date of registration of the “Partner” to the “Site

between:

(1) Partner (“Partner”) , and

(2) twentyAI, a company incorporated and registered in England and Wales with company number 06689694 whose registered office is at 2nd Floor, Cannongate House, 62-64 Cannon Street, EC4N 6AE (the “ Agency”).

Background

(A) twentyAI have developed an online talent ecosystem called Acumulate (the “Site”), https://www.acumulate.com/ for Partners of Acumatica ERP (each, Partner) to source Services from Candidates registered on the Site.

(B) The Site is owned and operated by twentyAI Ltd of 2nd Floor, Cannongate House, 62-64 Cannon Street, EC4N 6AE trading as twentyAI (we, us). The Site is powered by Whitelance, a trading name of Crowdskills Ltd.

(C) By registering on the Site, you agree to be bound by these terms of business (the Terms) and the Terms of Use of the Site which are separate. You can view these terms at https://www.acumulate.com/partner-use . If you do not agree to be bound by either Terms, do not use the Site. If you have any questions, you can contact us by email at acumulatesupport@twentyai.com.

(D) These Terms constitute the contract between twentyAI and the Partner for the facilitation of Introductions to Candidates via the Site resulting in either the supply of Temporary Candidate services or the employment or use of Candidates by the Partner on a permanent or fixed term basis.

Definitions

In these Terms of Business, the following definitions apply:

1. Partner: a business or other entity that evaluates, implements, trains, builds extensions to or provides ongoing support of Acumatica ERP products and registers on the Site to find a Candidate to provide these Services.

2. Services: the services to be provided by a Candidate to a Partner.

3. Candidate: shall include any person who registers on the Site seeking to provide Services to a Partner.

4. Job: a description of the Services required.

5. Application: a response from a Candidate to a Job posted by a Partner.

6. Introduced: shall constitute the Partner accessing the Candidate profile or becoming aware of the Candidates information via the Site or referred to directly by twentyAI.

7. Engagement: means employment or use of the Candidate by the Partner on a permanent or temporary/fixed term basis.

8. Data Protection Legislation: any laws and regulations of the United States relating to the processing of Personal Data. For data processed in the United Kingdom, this includes the Data Protection Act 2018 and the General Data Protection Regulation 2016/679.

9. Personal Data: shall have the meaning given to it in the relevant Data Protection Legislation.

10. Subscription Fee: the fees due from the Partner to twentyAI in consideration for access to the Site together with all applicable sales taxes.

11. Recruitment Fee: the fees due from the Partner to twentyAI in consideration for the Services provided by the Candidate together with all applicable sales taxes.

12. Remuneration: the gross daily or annual base salary received by the Candidate as a result of an Engagement, excluding any guaranteed and/or anticipated bonus and commission earnings.

13. Working Day: any day other than a Saturday, Sunday or public holiday in the United States.

Terms

This agreement and any statements of work (Exhibit A), collectively, this “Agreement”, shall govern the services provided by twentyAI hereunder:

1. The Contract

1.1. These Terms of Business are agreed to by the Partner by virtue of accepting these terms on the Site and using the Site to procure the Services of Candidates for an Engagement.

1.2. These terms contain the entire agreement between the parties and unless otherwise agreed in writing by a director of twentyAI, these Terms of Business prevail over any other terms or purchase conditions put forward by the Partner.

1.3. No variation or alteration to these Terms shall be valid unless agreed between twentyAI and the Partner.

Permanent Staffing

2. Recruitment Fees

2.1. The fee payable to twentyAI by the Partner for an Introduction resulting in an Acumatica Engagement commencing within 12 months of the Introduction is 17.5% of first year’s remuneration of the Candidate.

2.2. The fee payable to twentyAI by the Partner for an Introduction resulting in a non-Acumatica Engagement commencing within 12 months of the Introduction is 18.5% of first year’s remuneration of the Candidate.

2.3. Except in the circumstances set out in clause 3 below, no fee is incurred by the Partner until the Candidate commences the Engagement, i.e., the start date, when twentyAI will render an invoice to the Partner for its fees.

2.4. If the Candidate is rejected by the Partner, or the Candidate rejects an offer of Engagement, if the Candidate is subsequently engaged by the Partner within 12 months of the date on which that Candidate is last introduced by twentyAI or the date the Partner last met that Candidate, whichever is the later, the Partner shall pay the Fee to twentyAI in accordance with Clause 2.1 and 2.2.

2.5. For the avoidance of doubt, the Partner agrees:

2.5.1. To notify twentyAI immediately of any offer of an Engagement which it makes to the Candidate.

2.5.2. To notify twentyAI immediately that its offer of an Engagement to the Candidate has been accepted and to provide details of the Remuneration; and

2.5.3. To pay twentyAI ’s fee within 30 days of the date of invoice.

2.6. twentyAI reserves the right to charge interest on invoiced amounts unpaid for more than 30 days from the date of the invoice at the rate of 8% per annum above the base rate.

2.7. In the event that the Engagement is for a fixed term of less than 12 months, the fee in clause 2.1 or 2.2 will apply pro-rata but no refunds shall apply. If a fixed term Engagement is extended or if the Partner re-engages the Candidate within 12 calendar months from the date of termination of the Engagement the Partner shall be liable to pay a further fee based on the Remuneration offered.

2.8. Electronic Funds Transfer (EFT) is the preferred method of payment and details will be provided.

3. Introductions

3.1. If the Partner, its subsidiary or associated company directly or via any other firm or corporation indirectly Engages any Candidate within 12 months of the date on which that Candidate is last introduced by twentyAI or the date the Partner last met that Candidate, whichever is the later, where such Engagement has resulted from the Partner passing information about an Candidate to a third party, the Partner shall pay the Fee in accordance with Clause 2.1 with no entitlement to any refund.

4. Refunds

4.1. In the event than an Engagement terminates (whether by expiration of notice or otherwise) within 90 days of the date of commencement of work by the Candidate and provided:

4.1.1. the Partner notifies twentyAI in writing of the termination of Engagement within 7 days of such termination; and

4.1.2. the Partner, its subsidiary, associated company or any other person, firm or corporation shall not reengage the Candidate within 12 months from the date of such termination; and

4.1.3. the termination is not due to redundancy, layoff, or reorganization; and

4.1.4. all monies due from the Partner have been paid in accordance with these terms and conditions; then twentyAI will offer the following rebate on paid funds:

  • 100% refund Within 30 days
  • 50% refund 30 – 60 days
  • 25% refund 60 - 90 days thereafter
  • 0% refund 90 days thereafter
  • Or a free replacement of an equivalent value within the 90 day period

4.1.5. If monies due are not paid within 30 days of the start date, early termination refunds highlighted in clause 4.1.4 is void.

5. Suitability and References

5.1. twentyAI shall endeavor to ensure the suitability of a Candidate and to maintain a high standard of service and integrity, but makes no warranty, express or implied, as to such suitability.

5.2. twentyAI endeavours to take all such steps as are reasonably practicable to ensure that the Partner and Candidate are aware of any requirements imposed by law or any professional body to enable the Candidate to work in the position which the Partner seeks to fill.

5.3. twentyAI endeavours to take all such steps as are reasonably practicable to ensure that it would not be detrimental to the interests of either the Partner or the Candidate for the Candidate to work in the position which the Partner seeks to fill.

5.4. Notwithstanding the above clauses 5.1, 5.2 and 5.3, the Partner shall be responsible for taking up any references, including the confirmation of any professional or academic qualifications, for arranging all medical examinations or other investigations of the Candidate, obtaining any work and other permits and shall satisfy itself as to the suitability of any Candidate prior to an engagement.

5.5. To enable twentyAI to comply with its obligations under the clauses above, the Partner undertakes to upload to the Site details of the Job which the Partner seeks to fill, including:

5.6. a clear description of the Services required. The Job should accurately describe the role and not mislead the Candidate. Sufficient detail should be included in order for the Candidate to understand the nature of the Services and the basic requirements of the Services;

5.7. any assumptions or likely difficulties associated with the Services;

5.8. the experience training, qualifications and authorization which the Partner considers necessary or which are required by law or any professional body for the Specialist to possess in order to carry out the Services;

5.9. any risks to health or safety known to the Partner and what steps the Partner has taken to prevent or control such risks.

5.10. In addition, the Partner shall provide details of the date the Partner requires the Candidate to commence, the duration or likely duration of the work; the minimum rate of remuneration, expenses and any other benefits that would be offered; the intervals of payment of remuneration and the length of notice that the Candidate would be entitled to give and receive to terminate the employment with the Partner.

6. Liability

6.1. twentyAI shall not be liable to the Partner under any circumstances for any loss, liability, damage, costs, claims or expenses (whether direct, indirect, or consequential) suffered or incurred by the Partner arising from or connected with the recruitment or engagement of any Candidate, however it arises.

6.2. For the avoidance of doubt, twentyAI does not exclude liability for death or personal injury arising from its own negligence.

6.3. Any circumstances allegedly giving cause for complaint about a Candidate, or an invoice must be notified to twentyAI and confirmed in writing as soon as the cause of the alleged complaint arises.

7. Non-solicitation

7.1. The Partner will not, either on its own account or in partnership or association with any person, company or organisation, or otherwise and whether directly or indirectly during the period the Partner is registered on the Site, or for a period of 12 months from the date the account of the Partner is closed, suspended or terminated on the Site, solicit or entice away or attempt to entice away any employee or any key executive of twentyAI.

7.2. TwentyAI not, either on its own account or in partnership or association with any person, company or organisation, or otherwise and whether directly or indirectly during the period the Partner is registered on the Site, or for a period of 12 months from the date the account of the Partner is closed, suspended or terminated on the Site, solicit or entice away or attempt to entice away any employee or any key executive of the Partner.

7.3. For the avoidance of doubt, this clause will not apply where employees or key executives have directly approached the party in response to advertisements that are not specifically targeted at such employees or key executives.

7.4. Both parties acknowledge and recognise the value of the employees and key executives of each other and the inconvenience which would be caused as a breach of this clause. Both parties agrees that if they breach this clause it should pay to the other, an amount that is equivalent to three months of the current gross salary of the relevant employee or key executive.

7.5. Both parties agree that the sums referred to in this clause represent a genuine estimate of the likely losses that would be suffered as a result of breach of this clause.

8. Law

8.1. These terms and conditions shall be governed and construed in accordance with New York Law and the parties submit to the exclusive jurisdiction of the State or Federal Courts in New York.

Contingent Staffing

9. Partner Obligations

9.1. Partner agrees that the representative who verifies the hours worked or signs the timesheet is authorized to do so. twentyAI may rely upon the e-timesheet approval or timesheet signature as binding, and that timesheets submitted by facsimile transmission shall be accepted as valid for billing purposes.

9.2. At the end of each week or month of the Assignment (or at the end of the Assignment where the Assignment is for a period of less than one week or is completed or finished before the end of a week) the Partner shall verify the execution of the services provided by the Candidate.

9.3. Verification of the execution is deemed through approval of the timesheet and the Partner therefore constitutes acceptance that the services have been provided satisfactorily and in accordance with these Terms. If the Partner is unable to verify execution of the services provided by the Candidate because the Partner disputes the hours claimed, the Partner shall inform twentyAI within two (2) working days from presentation to the Partner of the hours claimed and shall co-operate fully and in a timely fashion with twentyAI to enable the Agency to establish what hours, if any, were worked by the Candidate. Failure to verify execution in writing does not affect the Partner’s obligation to pay the charges in respect of the work done.

9.4. The Partner acknowledges that they will be solely responsible for providing reasonable directions and instructions to the Candidate as to the work to be undertaken and for supervising and monitoring performance and compliance with such instructions by the Candidate, but without conflicting with clause 8.6, and the Partner shall provide such instructions and suitable facilities to the Candidate as are necessary to enable the services of the Candidate to be provided.

9.5. The Partner agrees not to integrate the Candidate into their workforce or treat the Candidate as an employee or do any act towards the Candidate which may be regarded as an act of an employer towards employee.

9.6. The Partner acknowledges and accepts that from time to time the Candidate may propose a substitute with the necessary skills and experience to perform the Candidates Services but that any substitute shall only be accepted if approved in writing by the Partner.

9.7. The Partner acknowledges that as an ongoing obligation throughout an Assignment that they will be responsible for the health and safety of the Candidate as if the Candidate is a worker directly engaged by you, and, without limiting that responsibility in any way.

9.8. The Partner agrees not to discuss with the Candidate the terms of the Candidates engagement with twentyAI, other than strictly required for the proper objectives of the work required under the Assignment or as required by law, and you agree that the Candidate is not an employee of yours and that neither the Candidate nor you has any obligation to perform or provide work for any specific period.

10. twentyAI Obligations

10.1. Partner agrees that twentyAI obligations to the Partner is limited to assigning employees with certain skills and abilities and, with regard to such employees:

10.1.1. to maintain personnel and payroll records;

10.1.2. calculate and pay wages;

10.1.3. withhold and remit payroll taxes and other government-mandated charges (including workers’ compensation);

10.1.4. hire, assign, reassign, counsel, discipline, and discharge; and handle work-related claims and complaints.

10.2. twentyAI shall instruct all temporary employees or contractors that they are not entitled to any holidays, vacations, disability, insurance, pensions or retirement plans, or any other employee benefits offered or provided by Partner to its direct employees.

10.3. When facilitating an Introduction of a Candidate to the Partner via the Site, twentyAI shall validate that the Candidate and the person to be supplied to provide the Services have the necessary or required experience, training, qualifications, and any authorization required by law or a professional body to work in the Assignment.

11. Recruitment Fees

11.1. The fees are calculated according to the number of hours worked by the Candidate (to the nearest quarter hour). The charges comprise mainly the Candidate’s pay but also include twentyAI’s margin calculated as a percentage of the Contractor’s pay, and any travel, hotel or other expenses as may have been agreed with the Partner or, if there is no such agreement, such expenses as are reasonable.

11.2. Overtime will be billed at a rate of one and a half times (x1.5) the bill rate for hours over forty (40) in one week unless state law dictates otherwise.

11.3. The Fee payable shall be calculated based on the relevant daily Candidate’s pay (inclusive of all payroll burdens) and agreed expenses plus

11.3.1. 30% margin and any applicable sales taxes for Acumatica Candidates

11.3.2. 35% margin and any applicable sales taxes for non-Acumatica Candidates

11.4. The charges are invoiced to the Partner on a weekly or monthly basis by agreement and are payable within 15 days.

11.5. There are no refunds or rebates payable in respect of the charges due.

11.6. Timesheet disputes must be made within twenty (20) days of receipt or Partner will waive any objection thereto.

11.7. Partner shall be liable for all reasonable attorneys’ fees and other costs incurred by twentyAI to collect unpaid invoices.

11.8. twentyAI reserves the right to charge interest on invoiced amounts unpaid for more than 30 days from the date of the invoice at the rate of 8% per annum above the base rate.

11.9. Electronic Funds Transfer (EFT) is the preferred method of payment and details will be provided.

12. Temp-to-Perm Conversion Fee

12.1. twentyAI has incurred substantial recruitment, screening, training, administrative and marketing expenses with respect to the temporary Candidates. Should Partner wish to hire a temporary employee assigned or introduced by twentyAI to the Partner at that time or within the prior 12 months, the sliding scale below will be enforced.

  • 0-90 days – 17.5%
  • 91-180 days – 15.0%
  • 181-270 days – 12.5%
  • 271–365 days – 10.0%

12.2. The first year’s remuneration of the Candidate multiplied by the fee above is due to twentyAI together with payment for all time worked by such temporary Candidate prior to the conversion. Payment is due upon receipt.

12.3. There is no guarantee period on Temp to Perm conversions once a discount is applied to a conversion fee.

13. Engagement Fees for Contractor Transfers

13.1. If Partner uses the services of any temporary Candidate as its direct employee, as an independent contractor, or through any person or firm other than twentyAI during or within 12 months after any introduction or assignment of the temporary Candidate to Partner by twentyAI, Partner must promptly notify twentyAI in writing and pay twentyAI a one-time fee in the amount of one hundred (100) times twentyAI’s daily bill rate for that employee.

13.2. During the term of this Agreement and for a period of 12 months thereafter, Partner shall not recruit, employ or engage as an independent contractor or employee anyone who is at such time, or within the prior 12 months was, a staff employee of TwentyAI.

14. Limitation on Duties

14.1. Partner agrees not to entrust temporary Candidates with unattended premises, cash, checks, credit cards, merchandise, confidential information, negotiable instruments or other valuables without the prior written agreement of twentyAI.

14.2. Partner shall maintain a safe workplace and agrees not to request or permit Candidates to operate vehicles or machinery while on assignment without written permission from twentyAI.

15. Insurance

15.1. twentyAI carries and shall continue to carry a comprehensive insurance package that covers our employees (including temporary Candidates) while on assignment to Partner. It includes General Liability, Professional Liability, Umbrella Liability, Cyber Liability, and Crime, as well as Workers’ Compensation as required by law.

15.2. twentyAI can provide Certificates of Insurance upon request for the policies mentioned in clause 14.1, with coverage amounts deemed sufficient by twentyAI.

15.3. If any of such insurance policies are to be modified or canceled during the term of this Agreement in a way which would affect the coverage required, twentyAI shall provide written notice to Partner at least 30 days prior to such modification or cancellation.

16. Liability

16.1. Except for a breach of confidentiality, a breach of any representation or warranty, a party’s gross negligence, or a party’s indemnification obligations hereunder, in no event shall either party, its employees, consultants, or contractors be liable for any loss of revenue or profits, or any indirect, special, incidental, punitive or consequential damages, whether in contract, tort or otherwise, even if they knew or should have known of the possibility of such damages. No warranties, express or implied, apply to any products resulting from the services.

16.2. Subject to Condition 15.3, our maximum liability to you whether in contract, tort or otherwise shall in no circumstances exceed the last twelve months of fees payable that we retained for the Services that are the subject of the claim.

16.3. Nothing in the Terms shall be construed as excluding or limiting our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation or for any other liability that cannot be excluded by United States law.

16.4. No liability is recognized for the temporary Candidate not completing his or her full contract length or expected services. Neither party has any liability in relation to the temporary Candidate completing its obligations in a certain timeframe for any reason.

16.5. The Partner shall follow all pertinent legal guidelines in relation to a temporary Candidate.

17. Confidentiality

17.1. twentyAI or its temporary Candidates may be given access to or acquire information which is proprietary to or confidential to Partner or its affiliated companies and their customers. Any and all such information obtained by twentyAI shall be deemed to be confidential and proprietary information. twentyAI agrees to hold such information in strict confidence and not to disclose such information to third parties or to use such information for any purposes whatsoever other than the providing of services to Partner. twentyAI agrees to direct temporary Candidates to keep such information confidential, and to require temporary Candidates to enter into a Confidentiality Agreement. Temporary Candidates shall, at Partner’s option, also be required to sign Partner’s confidentiality and non-disclosure agreement. Partner can help maintain the desired level of confidentiality by instructing temporary Candidates in Partner's methods and procedures for distribution and storage of documents, and maintenance of confidentiality and security.

18.Non-solicitation

18.1. The Partner will not, either on its own account or in partnership or association with any person, company or organisation, or otherwise and whether directly or indirectly during the period the Partner is registered on the Site, or for a period of 12 months from the date the account of the Partner is closed, suspended or terminated on the Site, solicit or entice away or attempt to entice away any employee or any key executive of twentyAI or any other Partner.

18.2. TwentyAI not, either on its own account or in partnership or association with any person, company or organisation, or otherwise and whether directly or indirectly during the period the Partner is registered on the Site, or for a period of 12 months from the date the account of the Partner is closed, suspended or terminated on the Site, solicit or entice away or attempt to entice away any employee or any key executive of the Partner.

18.3. For the avoidance of doubt, this clause will not apply where employees or key executives have directly approached the party in response to advertisements that are not specifically targeted at such employees or key executives.

18.4. Both parties acknowledge and recognise the value of the employees and key executives of each other and the inconvenience which would be caused as a breach of this clause. Both parties agrees that if they breach this clause it should pay to the other, an amount that is equivalent to three months of the current gross salary of the relevant employee or key executive.

18.5. Both parties agree that the sums referred to in this clause represent a genuine estimate of the likely losses that would be suffered as a result of breach of this clause.

19. Equal Opportunity Employment

19.1. Partner and twentyAI affirm and agree that they are equal opportunity employers and are in full compliance with any and all applicable anti- discrimination laws, rules, and regulations. Partner and twentyAI agree not to harass, discriminate against, or retaliate against any employee of the other because of his or her race, national origin, age, sex, religion, disability, marital status, gender identity or other category protected by law; nor shall either party cause or request the other party to engage in such discrimination, harassment, or retaliation. In the event of any complaint of unlawful discrimination, harassment, or retaliation or any other issue by a temporary employee or contractor, Partner and twentyAI agree to cooperate in the prompt investigation and resolution of such complaint.

20. Law

20.1. These terms and conditions shall be governed and construed in accordance with New York Law and the parties submit to the exclusive jurisdiction of the State or Federal Courts in New York.